Last Updated: [Insert Date]
Welcome to Deals The Garden & Yard Store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website yardnoutdoors.com and all purchases made through our store. By accessing our website or making a purchase, you agree to be bound by these Terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for users who are at least 18 years old and reside in regions where we ship products (excluding certain Asian countries and remote areas). By using our site, you represent that you meet these requirements.
1.2 Intellectual Property Rights
All content on our website, including text, graphics, logos, images, and product designs, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We take care to accurately describe our premium garden and yard products, including:
- Accent Tables and Outdoor Dining Sets
- Garden Decor (Stakes, Chimes, Arches & Arbors)
- Wildlife Accessories (Bird Baths, Feeders, Houses)
- Composting Solutions (Bins, Tumblers, Accessories)
- Garden Structures (Bridges, Corners & Connectors)
- Plant Care Items (Cold Frames, Bamboo Grow Lights)
While we strive for accuracy, slight variations in color or size may occur. Product images are for illustrative purposes only.
2.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment
3.1 Order Process
When you place an order, you’re making an offer to purchase subject to these Terms. We’ll send an order confirmation email, but this doesn’t constitute acceptance. Acceptance occurs when we ship your order.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that your payment information is accurate and that you’re authorized to use the payment method.
3.3 Pricing and Taxes
All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. You’re responsible for any customs duties, taxes, or fees imposed by your country.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
Delivery times are estimates and may vary based on location and customs processing.
4.3 Shipping Restrictions
We cannot ship to certain Asian countries or remote areas. If your location is restricted, we’ll notify you and cancel the order.
5. Returns and Refunds
5.1 Return Policy
We want you to be completely satisfied with your outdoor living products. You may return most items within 15 days of receipt if:
- Item is unused, unassembled, and in original packaging
- All tags are attached
- You’ve contacted us within the return window
5.2 Non-Returnable Items
For health/safety reasons, these items cannot be returned:
- Compost Accessories & Compost Bins/Tumblers
- Bamboo Grow Lights
- Personalized or custom-made items
- Any assembled, used, or installed product
5.3 Return Process
To initiate a return:
- Email [email protected] within 15 days with:
- Subject: “Return/Exchange Request – Order #[Number]”
- Product name and reason
- Preferred resolution (refund/exchange)
- Wait for our authorization (within 2 business days)
- Ship returns to: Deals The Garden & Yard Store Returns, 3501 White Oak Drive, Kansas City, US 64131
Note: Return shipping is your responsibility unless the return is due to our error.
5.4 Refund Processing
Refunds are issued to the original payment method within 3-5 business days after we receive your return. It may take 5-10 business days to appear on your statement.
6. Customer Responsibilities
6.1 Accurate Information
You must provide accurate, current, and complete information during checkout, including shipping address and payment details.
6.2 Product Use
You agree to:
- Use products only as intended (e.g., garden decor for outdoor use)
- Follow all assembly and safety instructions
- Not misuse products in ways that could cause damage or injury
6.3 Compliance with Laws
You’re responsible for complying with local laws regarding purchased items (e.g., wildlife regulations for bird feeders).
7. Limitations of Liability
To the fullest extent permitted by law:
- We’re not liable for any indirect, incidental, or consequential damages arising from product use or website access
- Our total liability for any claim is limited to the purchase price of the product
- We’re not responsible for delays beyond our control (e.g., natural disasters, customs delays)
8. Dispute Resolution
Any disputes will be resolved through good faith negotiations. If unresolved, disputes shall be settled in courts located in Kansas City, Missouri, under US law.
9. Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance. We’ll notify you of material changes.
10. Contact Us
For questions about these Terms or our products:
Email: [email protected]
Mail: Deals The Garden & Yard Store, 3501 White Oak Drive, Kansas City, US 64131
Thank you for choosing Deals The Garden & Yard Store to enhance your outdoor living space!
